AU NEWS is seeking a professional and organized Receptionist to manage front desk operations and provide excellent service to visitors and staff. The Receptionist will be responsible for managing incoming calls, scheduling appointments, handling document management, and maintaining an efficient record management system. This role requires strong time management skills and the ability to effectively communicate to ensure smooth office operations. The ideal candidate will hold a Bachelors degree and have at least one year of relevant experience.
As the first point of contact for AU NEWS, the Receptionist plays a critical role in representing the company positively. The position demands attention to detail, multitasking ability, and reliability. Although this role does not involve managing a team, the Receptionist will collaborate closely with various departments to support daily business activities. The successful candidate will contribute to the overall efficiency of the office by managing documentation and scheduling in a timely manner.
Responsibilities
- Greet and welcome visitors with a professional and friendly demeanor, providing assistance or directing them appropriately.
- Answer, screen, and forward incoming phone calls while maintaining a courteous and helpful attitude.
- Manage incoming and outgoing mail and packages, ensuring accurate distribution and handling.
- Coordinate and schedule appointments, meetings, and conference rooms efficiently to optimize time management.
- Maintain and organize physical and electronic document management systems for easy retrieval and compliance.
- Ensure the reception area is clean, organized, and presentable at all times to create a positive first impression.
- Support administrative tasks including data entry, record keeping, and filing using record management systems.
- Handle inquiries from clients, employees, and the public with professionalism and provide clear and accurate information.
- Assist in inventory management of office supplies related to the reception area and place orders when necessary.
- Collaborate with internal departments to facilitate communication and the smooth flow of information.
- Maintain confidentiality of sensitive company and client information in accordance with organizational policies.
- Implement and follow health and safety protocols within the reception area to ensure a safe working environment.
Skills
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