Company Overview:

AUA Solutions is an international BPO Business Process Outsourcing company operational since 2006, with offshore operations in Karachi. We provide a gamut of data services within the realms of Software Consultancy and IT Enabled BPO/ Computer Services including: software customization, data digitization, phone-based software data validation, data cleansing, and CRM management, targeted contact list development, online data collection, email marketing, web research and data entry services as well as other back office and non-core functions for its clients worldwide. AUA Solutions is ranked among the Pakistan’s Top 100 IT & IT Enabled BPO Services companies by Pakistan Software Export Board (IT & Telecom Ministry). 

Job Opportunity:

We are currently seeking a young and energetic Human Resource professional (Female) for a Mid-Level HR & Talent Acquisition position. The potential candidate will be required to support our growing needs for administration and management of our human resource & recruitment functions working closely with the senior management, supporting the overall mission of the organization

Job Functions:

  • Management of Human Resource division and responsible for hiring, developing and looking after the company employees
  • Report to Senior Management and supervise junior HR personnel as well as take full responsibility of the HR division.
  • Responsible for selective yet aggressive talent acquisition including: identifying creative ways of recruitment, and identifying multiple sources for potential candidates
  • Posting jobs on various job portals and social media, and aggregate/track the flow of CVs
  • Screening CVs and conducting Phone Interviews to further shortlist the candidates for office interviews based on capability and suitability for the various BPO positions
  • Performing office based in-house job interviews and recruit ideal staff members for various jobs that shall include call center agents, research associates and IT personnel
  • Developing job descriptions, preparing online job postings, screening resumes, phone and in-person interviews, and selecting candidates
  • Administer attendance roster, time-punch cards, and advise on tardi/absences
  • Maintain employee files and records in electronic and paper form
  • Maintain, cleanse and update employee database on a daily basis
  • Prepare, track, file and maintain employee letters and records.
  • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
  • Counsel, Deal with grievances and implement disciplinary procedures;
  • Assist in planning, development and implementation of human resource policies
  • Work closely  with cross functional teams; in a counseling role, assisting teams to understand and implement policies and procedures;

 Job Requirements:

  • Excellent fluency in written and spoken English along with a Light accent
  • Strong Communication, counseling and persuasive Skills
  • Understanding of general human resources policies and procedures
  • Good knowledge of employment/labor laws
  • Desire to work as a team with a results driven approach in a fast paced environment
  • Must be a people person, and have a flair for HR management and development
  • Possess computer literacy and keyboarding skills.
  • Bachelors/Masters in Human Resource Management, additional HR training a Plus.
  • Must have 1-3 experience in HR & recruitment field; preference will be given to applicants with prior international BPO/IT/call center industry experience

Job Compensation & Other Details

Salary: 25,000 to 35,000

Benefits: Paid Personal/Emergency Leaves, Timely pay, Frequent Increments, Annual Party, Health Benefit, Loan Facility, BC Program, Growth & Promotions

Job Timings:   11:00am to 8:00pm and Saturdays 9:00am to 1:30pm (Sunday Closed)

Job Details

Job Channel:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
Human Resources Department
Job Location:
SMCH Shahrah-e-Faisal, Karachi, Pakistan
Gender:
Female
Age:
23 - 29 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years (Must have 1-3 experience in HR & recruitment field; preference will be given to applicants with prior international BPO/IT/call center industry experience)
Apply Before:
Mar 03, 2019
Posting Date:
Jan 30, 2019

AUA Solutions

Information Technology · 201-300 employees - Karachi

AUA Solutions, formed in year 2006, is an Offshore IT-Enabled Outsourcing firm offering customer centric and value-added Data Management Services to companies worldwide. AUA Solutions provides a gamut of services including; software consultancy, data processing, targeted email & contact list development, demand lead generation, CRM/system data cleansing and verification, data enrichment, data phone validation, online data collection, as well as other web-based back office data functions that support and complement the sales, marketing, admin, compliance and recruiting efforts of our clients operating in various industry verticals. We at AUA Solutions, understand the ever evolving need for high quality CRM data which is constantly getting outdated because of the changes in human individual and corporate behavior. We focus our People-as-a-Service strategy to service our clients’ needs using the using the right mix of technologies, experienced human resource, proven processes, advanced web research tools, and proprietary datamining & processing methodologies. AUA Solutions works with C-Level executives, Sales & Marketing Heads as well as Legal and Recruitment professionals from small to medium sized B-to-B companies to fully understand their data and lead generation needs and offer them high quality data solutions that not only offer them huge cost savings, but also enable them to focus their energies in the right direction. AUA Solutions is a cutting edge venture formed by the successful union of a group of high caliber technology and outside-the-box thinking business professionals having years of experience in software development, banking, marketing, and research services. The group originated from Wichita, Kansas (USA) where its founders pursued higher education; and conducts operations through its state-of-art and cost-effective offshore facilities located in one of the largest and liveliest cities in the world…..Karachi, Pakistan.

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