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Job Description

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.

Responsibilities

·         Place cold calls as a form of obtaining new customers and introducing products or services.

·         Manage large amounts of calls in a timely manner

·         Follow communication “scripts” when handling different topics

·         Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

·         Build sustainable relationships and engage customers by taking the extra mile

·         Keep records of all conversations in our call center database in a comprehensible way

·         Meet personal/team qualitative and quantitative targets

Requirements

·         Previous experience in a customer support role

·         Track record of over-achieving quota

·         Strong phone and verbal communication skills along with active listening

·         Familiarity with CRM systems and practices

·         Customer focus and adaptability to different personality types

·         Ability to multi-task, set priorities and manage time effectively

·         Must possess strong communication skills and the ability to negotiate effectively.

·         A pleasant phone voice is also essential as well as possessing strong sales skills.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Sep 08, 2018
Posting Date:
Aug 09, 2018
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AugmentCare Technologies (Pvt) Ltd

Healthcare / Hospital / Medical · 11-50 employees - Lahore

AugmentCare is a digital healthcare platform that is currently redefining the healthcare system within Pakistan. Being the only well-funded digital health startup focused on Pakistan, we raised $1million from VC firms based out of Hong Kong & Singapore. https://propakistani.pk/2017/10/31/augmentcar ...Read More

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