Please turn on your javascript Senior CSR - Online Tuition / Quran Project Job, Islamabad, Avaya Solutions International - ROZEE.PK

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Job Description

We are currently seeking a highly motivated and enthusiastic Customer Relations Specialist to join our dedicated team. The Customer Relations Representative is responsible for interpreting customer concerns, deciding best course of action, and defusing difficult situations while upholding company and vendor policies. The Representative is also responsible for maintaining excellent customer relations to improve customer loyalty and promote positive word-of-mouth advertising, and for following up with Agents/customers to verify that all issues were resolved satisfactorily.

Essential Fuctions:

Should be Fluent in English having convincing power.

Observe community responses across all platforms and when necessary, respond to posts to protect our reputation.

Execute all Employee and Executive sales requests.  Follow-through until delivery is finalized to ensure each customer's experience exceeds expectations.

Skills

Convincing power, Language grip in both English and Urdu, Undergoing Cross-talk efficiently

Job Details

Industry:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Nov 06, 2016
Posting Date:
Oct 25, 2016
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Avaya Solutions International

Services · 51-100 employees - Islamabad

We Deal in following trades: ~ RadioCab ~ Security ~ Construction & Real Estate ~ IT & Electric Solutions ~ Vehicles & Bikes Modification ~Event Management ~Photo Studio