• Responding to customer inquiries via online chat in a timely and efficient manner.
  • Keeping up to date with company policies, procedures, and products to effectively answer customer questions.
  • Providing feedback to the management team on areas for improvement in the customer support process.    
  • Maintaining a high level of customer satisfaction by demonstrating empathy, patience, and a positive attitude.  
  • Providing customers with product and service information as needed.
  • Escalating complex issues to higher authorities or departments as necessary.

Job Details

Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jul 01, 2023
Posting Date:
May 30, 2023

Awan Empire

Media/Communications · 11-50 employees - Lahore

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