Answers incoming calls.
Directs call to staff, or departments through the switchboard or PBX system.
Places outgoing calls.
Knows what action to take when an emergency call is required.
Assists in reporting telephone equipment or service complaints and problems.
Trains or assists wit training new telephone operators in performance of job duties.
Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
Must be polite and courteous while answering the phone.
Keep records of calls placed and received by all departments and recording the call charges.
Update directory information on the front office software.
Awan sports Industries was established in 1982, as a trading company that exports soccer balls, volleyballs and other sports good from Sialkot-Pakistan. Sialkot was traditionally a city known for the quality of craftsmanship in its small cottage industry based economy. Today the cottage industries h ...Read More