Please turn on your javascript Contact Centre Executive Job, Lahore, Axis Recruitment Ltd - ROZEE.PK

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Job Description

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills

Customer service, Multi-Tasking, Stress tolerance, customer focus, Building Relationships, Problem analysis and problem solving, Verbal and Written Communication Skills, Interpersonal Savvy

Job Details

Total Positions:
35+ Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Full Time/Permanent
Job Location:
Egerton Road, Lahore, Pakistan
Gender:
No Preference
Age:
18 - 50 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year (Proficient in relevant computer applications and call center systems, knowledge of sales principles and methods)
Apply Before:
Nov 06, 2017
Posting Date:
Oct 06, 2017
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Axis Recruitment Ltd

Recruitment/Employment Firms · 11-50 employees - Lahore

Axis Recruitment Limited is one of the leading providers of health and social care recruitment services. We have a rich history of working with leading organizations and representing candidate needs efficiently. Our experience coupled with our proactive approach enables an "exceptional vision". We ...Read More

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