Contact Centre Executive

Axis Recruitment Ltd Unverified

Lahore , Pakistan

Posted Oct 08, 2018 193 views Report Job

PKR. 25,000 - 35,000/Month

Apply For This Job

Close
or

Job Description

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Details

Total Positions:
30 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Full Time/Permanent
Job Location:
Egerton Road, Lahore, Pakistan
Gender:
No Preference
Age:
18 - 50 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year (Proficient in relevant computer applications and call center systems, knowledge of sales principles and methods)
Apply Before:
Nov 08, 2018
Posting Date:
Oct 08, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Axis Recruitment Ltd

Recruitment / Employment Firms · 11-50 employees - Lahore

Axis Recruitment Limited is one of the leading providers of health and social care recruitment services. We have a rich history of working with leading organizations and representing candidate needs efficiently. Our experience coupled with our proactive approach enables an "exceptional vision". We ...Read More