Customer Care Representative

Axxon BPO Unverified

Multiple Cities, Pakistan

Posted Jan 09, 2020 138 views Report Job

PKR. 30,000 - 35,000/Month

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Job Description

Brief Overview

Interact by phone with outside parties to solicit orders for goods or services, make appointments, collect information or conduct follow-up.

Main Job Tasks and Responsibilities

·                  Obtain customer information;

·                  Obtain possible customer leads;

·                  Contact businesses or private individuals by phone;

·                  Describe products and services;

·                  Respond to questions;

·                  Identify and overcome objections;

·                  Take the customer through the sales process;

·                  Follow up on initial contacts;

·                  Deliver prepared sales scripts to persuade potential customers to purchase a product or service;

·                  Maintain customer and potential customer data bases; and

·                  Complete records of telephonic interactions, orders and accounts.

Education and Experience

·                  High school diploma or equivalent;

·                  Proficient in relevant computer applications and call center systems;

·                  Good typing skills;

·                  Knowledge of sales principles and methods;

·                  Proven track record in sales; and

·                  Required language skills (Fluency in English).

Key Competencies

·                  Communication skills;

·                  Persuasiveness;

·                  Problem solving;

·                  Adaptability;

·                  Tenacious;

·                  Negotiation skills;

·                  Stress tolerance; and

·                  High energy level.

Job Details

Industry:
BPO
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
15 - 20 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Feb 08, 2020
Posting Date:
Jan 09, 2020
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Axxon BPO

BPO · 11-50 employees - Islamabad, Rawalpindi

AXXON BPO was established in 2011 envisioning the need in the market for an outsourcing and business solution company. The company that focuses on offering professionally managed quality services. We pride ourselves on three core principles – ethics, focus and service. With AXXON BPO in depth know-h ...Read More

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