Customer Support Representative


Karachi , Pakistan

Posted Sep 19, 2018 676 views

PKR. 25,000 - 40,000/Month

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Job Description

Back Office DDS an international medical back office currently seeking talented Staff to join our expanding medical back office team.

Main Duties:

- Answer incoming calls

- Act as an initial point of contact for our patients

- To deal with patients and colleagues in a professional and courteous manner

- To identify patients needs and act on them quickly and effectively

- Adhere to the high level of customer service that this organization is known for (incoming calls, e-mails & proactive monitoring)

- To support new members of staff dealing with any queries they may have

- To help with other administration and office duties.

Essential Skills and Experience:

- Experience in a call centre and customer services environment

- Professional and courteous manner

- Excellent communication and interpersonal skills

- Must have Excellent English listening, and speaking skills. Must be confident with speaking over the phone

- Flexible ‘can-do’ attitude to tasks, and ability to use own initiative.

- Excellent introductory and on-going training is provided for successful candidates.

- The successful Call Centre Agents can enjoy a fantastic working atmosphere and the chance to work within a successful, growing company, known for their excellent customer service and product base.A chance to progress over time to our more technical team and/or supervisor team is available

Job Details

Job Channel:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
P.E.C.H.S, Karachi, Pakistan
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Oct 18, 2018
Posting Date:
Sep 19, 2018
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· 11-50 employees - Karachi

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