Posted Sep 10, 2018 20 views
deal directly with customers either by telephone and electronically • respond promptly to customer inquiries• handle and resolve customer complaints• obtain and evaluate all relevant information to handle service inquiries• provide fare information• perform customer verification• set up new customer accounts• manage customers' accounts• keep records of customer interactions • record details of inquiries, comments and complaints• record details of actions taken• communicate and coordinate with internal departments• sent SMS to customers through SMS software• Feedback from customers after every three days• Summary of complains and new registration at the end of every month• Properly fill the complain and new registration sheetPick & Drop provided by Company in selected area
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Job Details
Baig Transport Services (Pvt.) Ltd.
Baig Transport Services has operated as a fully licensed transportation services company since early 2008. We have one line of business, customer service through the use of transportation. Our staff/drivers provide the highest quality service to fill your needs in today's transportation and specially pick and drop supermarket. Our punctual and well trained staff headquartered in Islamabad, is prepared to service your needs throughout the sister cities of Islamabad and Rawalpindi. On average, we provide quality, timely service to over 2000 students and staff members throughout the Islamabad.
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