Manager Customer Care

Baig Transport Services (Pvt.) Ltd. Verified

Islamabad , Pakistan

Posted Feb 18, 2021 148 views Report Job

PKR. 30,000 - 40,000/Month

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Job Description

  • Resolve service problems
  • Suggest best solution
  • Manage incoming calls with team
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust 
  • Provide accurate, valid and complete information
  • Follow communication procedures, guidelines and policies
  • Resolve customer complaints via phone, email, mail or social media
  • Greet customers warmly and ascertain problem or reason for calling
  • Place or cancel bookings
  • Inform customer of deals and promotions
  • Handle changes in policies or renewals.

Benefits:

  • Pick & Drop provided by Company
  • Health Insurance with OPD
  • Life Insurance
  • EOBI

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Mar 19, 2021
Posting Date:
Feb 18, 2021
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Baig Transport Services (Pvt.) Ltd.

Travel/Tourism/Transportation · 11-50 employees - Islamabad

Baig Transport Services has operated as a fully licensed transportation services company since early 2008. We have one line of business, customer service through the use of transportation. Our staff/drivers provide the highest quality service to fill your needs in today's transportation and speciall ...Read More

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