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Job Description

Take inbound calls to manage call queueMake outbound calls for different products and campaign. Maintain courtesy and accuracy.Route complaints/ requests to concerned departments. Update Team Leaders regarding follow-ups and issues observed during calls. Maintain performance as per defined KPI`s.06 Months Experience of Banking Call Center or 1 Year Experience of any Call Center Office remains open 24/7 thus staff are required in gazetted holidays

Specific Tasks

  • Take inbound calls
  • Make outbound calls

Job Details

Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Phone Banking
Job Location:
Gender:
No Preference
Minimum Education:
Bachelor (14 Years)
Career Level:
Entry Level
Experience:
Less than 1 Year - 1 Year
Apply Before:
Oct 28, 2018
Posting Date:
Sep 28, 2018
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Bank Al Habib Limited

Banking/Financial Services · 1001-1500 employees - Karachi

Bank AL Habib was incorporated as a Public Limited Company in October 1991 and started banking operations in January 1992. DAWOOD HABIB GROUP, the sponsors of Bank AL Habib Limited have a very long track record of banking which dates back to 1920s. They were among the founder members of Habib Bank L ...Read More

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