a) Identify and report information security related incidents to relevant departments for its timely resolution and closure.
b) Coordinate within SOC staff and other ISD teams for implementing recommended actions.
c) Monitor, identify, analyze and report offenses generated by logs of critical devices.
d) Monitor logs for identified anomalies using appropriate information security tools and techniques.
e) Monitor and report malicious/phishing emails including the ones reported by customers and internal users.
f) Follow-up and support the relevant departments for investigating and closure of the incidents.
g) Prepare and share daily, weekly and monthly incident reports with all concerned.
h) Assist Manager SOC in development of robust SOPs for various activities undertaken by SOC.
i) To undertake other tasks assigned by the Head of SOC.
j) Take necessary action against the different type of viruses and attacks (Malware. SPAM, Phishing and spoofing) on the Bank assets and report to concern department for necessary measures.
k) Monitor policy violation within the Bank and take necessary action as per bank policy.
l) Investigate, document, and report on information security issues, follow up on the pending issues