Apply For This Job

Close
or

Job Description

We are looking for sharp and energetic Technical CSR's who can work in a challenging and yet compatible environment.

Job Responsibilities:

  • Describe Features of technical service/products to satisfy the customer.
  • Ability to manage ticketing system properly as per SLA.
  • Create/Update tickets and in a proper manner.
  • Liaison with other departments for timely delivery of products.
  • Call customers for queries/verification
  • Communication Skills: You will need to write and speak clearly, easily communicating complex ideas.

 The ideal Candidate must possess:

  • Experience of handling a number of calls/complaints from the customers and updating tickets
  • Must have the ability to provide the right technical solutions to the customer's request.
  • Proficiency in Problem resolution techniques with strong voice and accent

Skills

Strong Communication, Ability to use software, Team Player, Time management, Confident, flexible &  have sound knowledge in Computer systems.

Job Details

Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Graduate
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years (Call center experience will be considered with technical experience)
Apply Before:
Feb 10, 2019
Posting Date:
Jan 10, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Base Camp Data Solutions

Information Technology · 101-300 employees - Islamabad, Lahore

We provide data management solutions for clients. We offer the cost benefits of offshore resourcing with the peace of mind and quality of dedicated local management. We design intelligent data management systems to maximize efficiency and robustness of client businesses. Our key business and systems ...Read More

Similar Job Titles

Customer Support Representative

VOIPTerminator, Karachi, Pakistan
Posted Jan 19, 2019

Customer Support Representative

Travel Solutions, Karachi, Pakistan
Posted Jan 18, 2019

Customer Support Representative

Calorie Conscious Cuisine, Karachi, Pakistan
Posted Jan 21, 2019
View All