Posted Jun 15, 2017 21 views
- Describe features of technical service/products to satisfy the customer.
- Ability to manage ticketing system properly as per SLA and sound Excel skills.
- Create/Update tickets and in a proper manner.
- Basic knowledge of SQL Server and generate simple queries
- Liaison with other departments for timely delivery of products.
- Call / Email customers for queries/verification
- Excellent communication and verbal skills in English.
Job Details
Basecamp Data Solutions
We provide data management solutions for clients. We offer the cost benefits of offshore resourcing with the peace of mind and quality of dedicated local management. We design intelligent data management systems to maximize efficiency and robustness of client businesses. Our key business and systems analysts work with clients locally to develop the right data systems customers' need, not elaborate systems that hinder operational flexibility and efficiency. A major benefit our clients get with us is our local business and systems analysts match the client business needs with smart system designs to deliver optimal solutions for both short-term and long-term client goals.
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