Base Camp Data Solution is currently looking for IT Support Associates to handle all day-to-day support for internal network and for clients located in USA. This is a full time position with responsibilities including hardware/software maintenance, installation, LAN/WAN configuration and support, desktop and mobile device support, with network architecture abilities.
• 1-3 years’ experience using, configuring, and troubleshooting various Microsoft platforms such as Windows Server 2003/2008 R2, Windows XP Windows 7, MS Office (All versions), MS Exchange 2003 and 2010 etc.
• Install, support, and maintain all network servers and devices
• Administer Active Directory services
• Maintain and support users’ desktops, laptops, and mobile devices to include RIM and iOS
• Network maintenance, troubleshooting, and problem resolution
• Maintain system backup and procedures
• Monitor usage and network traffic
• Maintain access control lists and security protocols
• Create, update, and maintain all network related documentation
• Responsible for all technical inventory
• Strong knowledge of switches, routers, and firewalls
• Working technical knowledge of current network hardware, protocols, standards and network security.
• Experience with developing the network strategy, capacity planning, and selection of network hardware
• Ability to create and maintain vendor partnerships and relationships
• Self-starter, able to work with limited supervision, with excellent time management, prioritization, multitasking, communication and customer service skills
• LAN/WAN configurations TCP/IP, VPN, IPSec etc.
Note: This position require excellent Written and oral English language skill please do not apply if you cannot comprehend / speak English in American or Neutral accent.
We provide data management solutions for clients. We offer the cost benefits of offshore resourcing with the peace of mind and quality of dedicated local management. We design intelligent data management systems to maximize efficiency and robustness of client businesses. Our key business and systems ...Read More