Posted Nov 11, 2019 6 views
- Excellent communication and written skills
- Advance knowledge of ticketing portal, management of tickets and maintaining SLA
- Project management tools knowledge, like Wrike
- IT documentation and procedures development use platforms as IT Glue.
- Excellent knowledge of IP cameras, NVR and DVR
- Knowledge of next-generation firewalls like Sonicwall firewall
- VPN configurations and management
- Remote desktop management and configuration
- Professional knowledge of Linux and its servers
- Experience in NAS drives, like Synology or Seagate.
- Experience in routers, switches, and access points.
- Management of the team, to ensure all verticals of technical and IT support are running smoothly
- A role of hiring and managing a team of IT and technical support
- Hardware/Software maintenance, installation, LAN/WAN configuration and support, desktop and servers with network architecture abilities.
- Install, configure & manage Virtualization Environment (Hyper-V & VMWare)
- Provide support and maintain all network servers and devices
- Work with the Administer Active Directory
- Network maintenance, troubleshooting, and problem resolution
- Maintained system backup and procedures
- Monitored usage and network traffic
- Maintained access control lists and security protocols
- Worked on all network-related documentations
- Responsible for all technical inventory
- Network routing and switching capabilities utilized to ensure smooth operations, local and remote
- Working technical knowledge of current network hardware, protocols, standards, and network security
- Developed network strategy, capacity plans, and selection of network hardware
Skills
Job Details
Basecamp Data Solutions
We provide data management solutions for clients. We offer the cost benefits of offshore resourcing with the peace of mind and quality of dedicated local management. We design intelligent data management systems to maximize efficiency and robustness of client businesses. Our key business and systems analysts work with clients locally to develop the right data systems customers' need, not elaborate systems that hinder operational flexibility and efficiency. A major benefit our clients get with us is our local business and systems analysts match the client business needs with smart system designs to deliver optimal solutions for both short-term and long-term client goals.
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