Posted Nov 16, 2025 427 views Report Job
We are seeking a Customer Support Representative (CSR) / Admin to join our growing team. This role focuses on answering inbound calls from customers based in Australia and completing related administrative tasks. The position offers a flexible hybrid work model, providing a mix of office-based work and remote work after training.
Key Responsibilities
Answer inbound calls from customers located in Australia.
Provide accurate information, resolve customer queries, and ensure exceptional service.
Perform administrative duties including data entry, scheduling, and record management.
Handle email communication and follow up on customer requests.
Maintain polite, professional, and clear communication at all times.
Work in alignment with Australian business hours (early morning Pakistan time).
Required Qualifications
Proficient English communication skills, both verbal and listening.
Willingness and ability to work early morning shifts aligned with Australia time zones.
Self-motivated with a positive and proactive attitude.
Basic computer literacy.
Previous experience in call centre or sales roles is preferred but not mandatory.
Preferred Qualifications
Bachelor’s degree (preferred but not required).
Prior experience in customer service, CSR, admin, or sales roles.
Benefits
Hybrid work model combining office and remote work
Competitive fixed salary with performance-based incentives.
Opportunities for professional growth and career development.
Supportive, friendly, and dynamic work environment.
Full-time employment based in Multan, Pakistan.
Job Details
BenBen Design
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