Customer Success Manager (REMOTE)

Bettersource Verified

Multiple Cities, Pakistan

Posted Jan 11, 2021 491 views

PKR. 125,000 - 150,000/Month

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Job Description

Work from the comfort of your home for a fast-growing SaaS startup in Australia.

About Us

Bettersource is the leading provider of remote talent to businesses in Australia & NZ. 

Our client provides a revolutionary platform for management of apartment buildings, commercial towers and housing communities in Australia. They have recently raised Series A funding and are on course for rapid expansion in 2021.

About the role

  • Assist strata/building managers and real estate firms with training and onboarding
  • Assist stakeholders with using the platform and processing their work orders
  • Process and authorise compliance documentation 
  • Analyse customer data to improve customer experience
  • Provide tier 1 support through phone and live chat

About You

  • Min 1-2 years of experience in customer support dealing with international clients
  • Min bachelors degree from a top-tier institute
  • Exceptional communication and interpersonal skills
  • Highly organised and able to multi-task
  • Tech savvy with the ability to learn new software
  • Previous SaaS industry experience is desirable

What we offer

  • Be part of a well-funded tech startup on track to revolutionize an industry
  • Work from the comfort of home
  • An unparalleled work culture  

Bettersource is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Job Details

Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Feb 11, 2021
Posting Date:
Jan 11, 2021
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Bettersource

Recruitment / Employment Firms · 11-50 employees - Islamabad, Karachi, Lahore

pBettersource is the leading provider of remote talent to employers in Australia & NZ. Successful candidates will be interviewing directly with multiple employers. 80% of successful candidates secure a job within their first three client interviews./p

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