Customer Success Manager (Remote)
Bettersource
Multiple Cities, Pakistan
Posted Jan 28, 2021
655 views
Report Job
Apply For This Job
CloseJob Description
Work from the comfort of your home for a fast-growing SaaS startup in Australia.
10 positions available.
About Us
Bettersource is the leading provider of remote talent to businesses in Australia & NZ.
Our client provides a revolutionary platform for management of apartment buildings, commercial towers and housing communities in Australia. They have recently raised Series A funding and are on course for rapid expansion in 2021.
About the role
- Assist strata/building managers and real estate firms with training and onboarding
- Assist stakeholders with using the platform and processing their work orders
- Process and authorise compliance documentation
- Analyse customer data to improve customer experience
- Provide tier 1 support through phone and live chat
About You
- Min 1-2 years of experience in customer support dealing with international clients
- Min bachelors degree from a top-tier institute
- Exceptional communication and interpersonal skills
- Highly organised and able to multi-task
- Tech savvy with the ability to learn new software
- Previous SaaS industry experience is desirable
What we offer
- Be part of a well-funded tech startup on track to revolutionize an industry
- Work from the comfort of home
- An unparalleled work culture
Bettersource is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.
Skills
Job Details
What is your Competitive Advantage?
Bettersource
pBettersource is the leading provider of remote talent to employers in Australia & NZ. Successful candidates will be interviewing directly with multiple employers. 80% of successful candidates secure a job within their first three client interviews./p
