Customer Support Executive

BGM Bargains Ltd Verified

Rawalpindi , Pakistan

Posted Dec 14, 2020 65 views

PKR. 30,000 - 40,000/Month

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Job Description

We are looking forward to adding a highly motivated individual who can handle queries from our E-Commerce Customers (Amazon/eBay) and Other Daily assigned tasks.

Key Responsibilities:

  • Communicate timely back to customers, track and resolve any issues regarding the service
  • Create effective customer service procedure, polices and standards.
  • identify and escalate priority issues per client specification.
  • provide guidelines to customers according to set procedure and guidelines.
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.

Job Specification:

  • A Levels/or above
  • Minimum 1 Year Experience of E-Commerce Customer Support/Chat.
  • Age limit: 18-45
  • Excellent command over English.
  • Proficiency with MS Office particularly MS Excel is a plus.
  • Customer-centric attitude
  • Excellent command in spoken & Written English, correct grammar, comprehension.

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Age:
22 - 30 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jan 15, 2021
Posting Date:
Dec 14, 2020
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BGM Bargains Ltd

Retail · 1-10 employees - Rawalpindi

pLove A Deal Ltd/p

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