Posted May 16, 2026 32 views
Big Dreams Travel and Tours is seeking a dedicated and detail-oriented professional for the role of Ticketing and Office Work. The ideal candidate plays a vital role in supporting travel operations by efficiently handling ticketing tasks and managing various office responsibilities. This position demands strong customer service skills, excellent multitasking abilities, and a commitment to punctuality and responsibility. Both fresh candidates and those with up to one year of experience are encouraged to apply, with preference given to applicants from the Sambrial area. Experience in the travel and tourism industry is considered advantageous for success in this role.
In this position, the candidate is responsible for facilitating smooth ticketing procedures, maintaining accurate records, and supporting office workflow. They act as a key point of contact for customers, delivering a positive service experience while fulfilling administrative duties. The role requires a candidate with basic communication skills who can adapt to a dynamic environment and contribute to the organizations efficiency through workflow automation and proper accounting practices. Although this role does not involve managing a team, the individual must demonstrate strong organizational skills to handle multiple tasks effectively within Big Dreams Travel and Tours.
Responsibilities
- Process ticketing requests promptly and accurately, ensuring compliance with company policies and industry standards.
- Provide excellent customer service by addressing inquiries, resolving issues, and assisting clients with travel-related needs.
- Manage office administrative tasks including filing, data entry, and maintaining travel documentation.
- Utilize workflow automation tools to optimize office processes and improve overall efficiency.
- Support basic accounting activities, such as maintaining transaction records and assisting in invoicing where necessary.
- Communicate clearly and professionally both internally and with clients to ensure smooth coordination.
- Maintain punctuality and demonstrate responsibility by reliably completing assigned duties within designated timelines.
- Assist in organizing travel itineraries, coordinating with suppliers, and monitoring ticket availability.
- Ensure that all documentation is accurate, up-to-date, and filed in accordance with company procedures.
- Adapt to the evolving demands of the travel and tourism environment by maintaining flexibility and willingness to learn.
Skills
Job Details
Big Dreams Travel and Tours
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