- Bendia is physically located in Copenhagen, Denmark, A restaurant & Takeaway chain, well-known & well-established for last 18 years.
- Owner is from Lahore who lived in Copenhagen, Denmark most of his grown-up life.
- We have an outsourced office at Lahore (pk office) & an office in Copenhagen Denmark (dk office)
Contract & Stability
- We’ll sign a long-term contract.
- Twice a year review for better salary.
Ease of work
- Advantage of sitting beside the Web-development team.
- Grooming for the western style of HR & customer service.
- We keep building a system that work becomes documented, structured & easy.
Tasks (Staff, customers & suppliers related)
- Customer communication (mail, chat & calls) like complaints, queries, catering etc.
- Staff communication regarding scheduling & everyday work situations & mistakes
- By using our backend arranging job interviews, trainings, feedbacks and control
- Communication (email & calls) with suppliers & business partners
- Making staff schedules.
- Writing / editing staff training program
- Checking staff attendances
- Archiving and organising
- Formulating company policies and procedures
- Answering Customer Reviews
- Excellent written & spoken English equivalent to IELTS 7.0
- Excellent communication & expression abilities
- Details orientation.
- Structured and organised output.
- Studied in good institutions
- Level of availability for the company
- Leadership nature to solve issues
- Detail Oriented mind
- Structured & organised mind
- Disciplined & Punctual nature
- Responsible nature
- God given common sense
- Happy to accept new challenges
- Focused mind
- Seeing pride in your work
- Independent doer & thinker
- International customer service experience
- Private calls / chat
- Use of phone during work
- Private meetings during work and even in breaks
- Loose talk
- Irresponsible and careless attitude
- We promise min. 40 to 50 hrs weekly = 200h monthly
- 6 days’ work week.
- 8h Shift within 13.00 till 03.00
- We pay an hourly wage
- After training hourly wage will be 400 - 650 Rs/h (80 to 125 k per month)
- Free lunch & refreshments
- Generous Bonuses
Raise, bonuses & prospects are based upon
- Mistake free work
- Responsibility level
- Systematic work
- Completion speed
- A good relationship with the DK office
- Seeing the future in working with us as a partner by establishing an outsourcing business
- Verbal Interview with the owner
- Written English test
- Task tests in the office
- See and watch shift
- Contract & Training