• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company’s customer management policies

Job Details

Functional Area:
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Apr 22, 2023
Posting Date:
Mar 22, 2023

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
80-89%

Bini Telecom PVT

Telecommunication / ISP · 11-50 employees - Islamabad, Rawalpindi

pBini Telecom PVT/p

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Call Center Agent

Prime BPO, Multiple Cities, Pakistan
Posted Apr 25, 2024

Call Center Agent

Prime BPO, Multiple Cities, Pakistan
Posted Apr 25, 2024

Call Center Agent

Orient Biz Tech, Lahore, Pakistan
Posted Apr 24, 2024

Call Center Agent

Provider MS Communications, Karachi, Pakistan
Posted Apr 25, 2024
View All
I found a job on Rozee!