Customer Services Representative

Bizz World Communications Verified

Karachi , Pakistan

Posted Jan 21, 2021 447 views

PKR. 35,000 - 45,000/Month

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Job Description

Bizz World Communications is looking for a female customer services representative for one of its clients in government sector.

Job Responsibilities:

  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Required Skills:

  • University/college degree is an asset.
  • Familiarity with office software and phone systems.
  • Previous experience, especially in particular industry, preferred.
  • Problem solving, multi tasking, Resolving conflict.
  • Pleasing and energetic personality with go getter attitude.

Job Details

Job Channel:
Industry:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Age:
18 - 30 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Feb 07, 2021
Posting Date:
Jan 21, 2021
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Bizz World Communications

Call Center · 11-50 employees - Karachi

We offer a full range of custom web development, web designing, call center, live support, applications and web hosting

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