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Collections Team Lead (Remote)

Blackstone Global Unverified

Multiple Cities, Pakistan

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Posted Aug 17, 2022 375 views

PKR. 30,000 - 35,000/Month

Job Responsibilities:

1.Ensures the team achieves goals established for the unit.

2.Plan, direct, evaluate and supervise workflow

3.Track and Coach team members performance

.4.Handle escalation in collecting high risk, serious delinquent or loans requiring special attention.

5.Assist on ongoing monitoring and providing feedback to collectors to ensure compliance with collection policies and procedures, including all call monitoring and quality reviews.6.Facilitate monthly evaluations and development plan for collectors7.Scheduling and coordinating team activities.

Job Requirements:

1.Age 18-35 years old, Highschool graduate or College Undergraduate.

2.Good communication and coordination skills.

3.Must have good leadership, mentoring and coaching skills4.Must also have good decision and analytical skills

5.Can lead a team with 10-20 members

6.Must be tech Savy and proficient in working reportorial requirements.

7.Preferably with relevant experience as a Team Leader in a BPO or any collection industry.

Salary and Welfare

  1. Salary:35K basic salary+10~20K commissions
  2. Biweekly payment
  3. Statutory social insurance

Job Skills

Communication SkillsTime ManagementSales Skills

Functional Area:

Client Services & Customer Support

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

GenderNo Preference

Age25 - 35 Years

Minimum Experience

4 Years

Skills

Sales Skills Record Keeping

Job Details

Industry:
Services
Functional Area:
Client Services & Customer Support
Total Positions:
1 Post
Job Shift:
Work from Home
Job Type:
Full Time/Permanent
Job Location:
Gujranwala, Multan, Rawalpindi, Sargodha, Gujrat, Rahimyar Khan, Sahiwal, Pakistan
Gender:
No Preference
Minimum Education:
Non-Matriculation
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Sep 18, 2022
Posting Date:
Aug 17, 2022

Blackstone Global

Services · 11-50 employees - Gujranwala, Gujrat, Multan, Rahimyar Khan, Rawalpindi, Sahiwal, Sargodha
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We are a US based BPO/Recruitment service provider currently operating in UK & US.

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