Customer Service Representative

Blue Group Of Companies Verified

Lahore , Pakistan

Posted Dec 15, 2020 113 views

PKR. 25,000 - 30,000/Month

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Job Description

Answering customer inquiries, entering and successfully processing orders.

  • Investigating customer problems and/or complaints to successful resolution.
  • Helps in expediting orders as required.
  • The resource must be fluent in English language.
  • The resource should have confident personality.
  • Should have ability to meet his monthly sales target.
  • Working effectively in a team environment to meet goals and objectives.
  • Provide expert answers to questions about products, pricing and availability.
  • Capture clients’ comments and feedback regarding market trends and pricing.
  • Communicate with customers via phone, email and chat.
  • Solve customer problems and find best possible solutions.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
  • Should have experience of US, UK, Australia campaigns.
  • Outbound and inbound call center experience would be added value.
  • Sales, customer support and follow up through telephone, chat email along with interdependent coordination.

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Sales Dept.
Job Location:
TECH Society, Lahore, Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
Jan 15, 2021
Posting Date:
Dec 15, 2020
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Blue Group Of Companies

Real Estate/Property · 301-600 employees - Lahore

Alhamdulilah! Blue Group of companies started its operations in 1998 from Lahore, Pakistan. It began by providing Architectural design and construction services to the local market. In the year 2005, with the collaboration of WPZ distribution LLC, USA, the group emerged in the global market as a lea ...Read More

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