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Customer Services Officer

We are looking for an enthusiastic and well versed Female Customer Service Officer. She must be able to communicate about products or services over the phone as well as dealing with complaints and doubts of Clients.

· Handle inbound and outbound calls.

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Enter and update customer information in the database

· Take and process orders in an accurate manner

· Handle grievance to preserve the company’s reputation

· Go the “extra mile” to meet sales quota and facilitate future sales

· Keep records of calls and sales and note useful information

· Coordination between Customers and internal departments

· Follow-ups

· And other assignment, if required

Skills

Conservation Awareness Quality Metrics Parent - Teacher Communication phone manners

Job Details

Job Channel:

Women Jobs

Industry:

Distribution and Logistics

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Department:

Logistics

Job Location:

Banglore Town, Karachi, Pakistan

Gender:

Female

Age:

18 - 25 Years

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Experience:

1 Year - 1 Year

Apply Before:

Oct 05, 2018

Posting Date:

Sep 04, 2018

BlueEX

Distribution and Logistics · 601-1000 employees - Karachi

blueEX is an innovative technology based logistics company ready to take on the increasing challenges of a growing e-commerce industry in Pakistan and abroad.