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Customer Services Representative

blueEX Verified

Karachi, Pakistan

Posted Sep 27, 2016 5 views    Report Job

PKR. 10,000 - 15,000/Month

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Job Description

  • Receives, processes and verifies the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe systems and customer purchase orders.
  • Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
  • Ensures and provides quality service to both internal and external customers.
  • Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of order-related issues.
  • Accesses the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports.
  • Performs assigned system maintenance to various electronic order files. Participates and provides expertise as a member of the customer service’s departmental team.

Skills

- Requiring young and energetic CSR for our call center.

Job Details

Total Positions:
4 Posts
Job Shift:
Rotating
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 27, 2016
Posting Date:
Sep 27, 2016
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blueEX

Distribution and Logistics · 601-1000 employees - Karachi

blueEX is an innovative technology based logistics company ready to take on the increasing challenges of a growing e-commerce industry in Pakistan and abroad.

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