Customer Support Representative

BM Group Inc Unverified

Lahore , Pakistan

Posted Feb 06, 2021 63 views

PKR. 20,000 - 25,000/Month

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Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Details

Industry:
BPO
Total Positions:
15 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Mar 07, 2021
Posting Date:
Feb 06, 2021
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BM Group Inc

BPO · 51-100 employees - Lahore

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