Customer Care Representative

BO Solutions Unverified

Karachi , Pakistan

Posted May 31, 2019 635 views

PKR. 25,000 - 35,000/Month

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Job Description

Job Description

BO solutions an international medical back office currently seeking talented Staff to join our expanding medical back office team.

Main Duties

  • Answer incoming calls 
  • Act as an initial point of contact for our patients 
  • To deal with patients and colleagues in a professional and courteous manner 
  • To identify patients needs and act on them quickly and effectively 
  • Adhere to the high level of customer service that this organization is known for (incoming calls, e-mails & proactive monitoring)
  • To support new members of staff dealing with any queries they may have 
  • To help with other administration and office duties 

Essential Skills and Experience

  • Experience in a call centre and customer services environment 
  • Professional and courteous manner 
  • Excellent communication and interpersonal skills 
  • Must have Excellent English listening, and speaking skills. Must be confident with speaking over the phone
  • Flexible ‘can-do’ attitude to tasks, and ability to use own initiative 

Excellent introductory and on-going training is provided for successful candidates   The successful Call Centre Agents can enjoy a fantastic working atmosphere and the chance to work within a successful, growing company, known for their excellent customer service and product base. A chance to progress over time to our more technical team and/or supervisor team is available

Job Details

Industry:
Total Positions:
4 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
Fresh - More than 35 Years
Apply Before:
Jul 01, 2019
Posting Date:
May 31, 2019
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BO Solutions

Call Center · 11-50 employees - Karachi

BO Solutions Inc

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