• Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Job Details

Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Age:
22 - 33 Years
Minimum Education:
Bachelors
Degree Title:
BS in Computer Science or equivalent
Career Level:
Experienced Professional
Experience:
2 Years - 4 Years (Must have relevant experience)
Apply Before:
Mar 26, 2020
Posting Date:
Feb 26, 2020

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