Call center agent job responsibilities and duties:

·         Back office process

·         Answer incoming calls and respond to customer’s emails

·         Management and resolve customer complaints

·         Sell products and place customer orders in the computer system

·         Identify and escalate issues to supervisors

·         Provide product and service information to customers

·         Route calls to appropriate resources

Job Details

Industry:
BPO
Functional Area:
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
Male
Age:
18 - 30 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Nov 03, 2017
Posting Date:
Oct 02, 2017

Business Promoter

BPO · 1-10 employees - Lahore

Call Center

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