Posted Nov 07, 2025 39 views
This position involves providing high-level technical business support to ensure the delivery of quality outputs that align with stakeholder requirements. The role plays a key part in supporting change initiatives, implementation projects, and overall business decision-making processes. Additionally, it may include supervising a small team to ensure tasks are completed efficiently and effectively.
Key Responsibilities
- Perform both routine and non-routine administrative data processing tasks to support leadership and guide colleagues on departmental procedures.
- Execute internal client management activities by following established processes and assist others in adhering to these standards.
- Review and address issues of non-compliance within existing systems and procedures, working under supervision to resolve ad hoc problems within the assigned unit or sub-discipline.
- Provide routine support services by utilizing customer systems and adhering to established protocols.
- Collect data from multiple standard sources and produce accurate reports by inputting information into predefined formats.
- Create, organize, and maintain files for correspondence and records, ensuring proper documentation is upheld.
- Prepare moderately complex documents using various computer applications, including Microsoft Office, while gathering and summarizing data for reporting purposes.
- Develop personal skills and capabilities through participation in formal and informal training opportunities.
- Use internal communication systems to access necessary information for task completion.
- Follow existing procedures and precedents to determine appropriate actions for routine functional inquiries.
- Manage work objectives by planning own schedule, coordinating with support services, and delegating short-term tasks to others when required.
Required Qualifications
- Demonstrated experience in technical business support and administrative tasks within a structured environment.
- Strong proficiency in Microsoft Office applications and data management techniques.
- Ability to follow established procedures and collaborate effectively within a team setting.
- Excellent organizational skills with a keen attention to detail in maintaining records and producing reports.
- Competence in handling compliance-related issues and working under guidance to resolve problems.
- Effective communication skills to provide advice and support to colleagues and leadership.
- Self-motivated with the ability to manage workload independently and coordinate tasks efficiently.
Preferred Qualifications and Benefits
- Experience in supervising or coordinating small teams is considered an advantage.
- Familiarity with internal client management and compliance processes is beneficial.
- Opportunities for personal and professional development through formal and informal training programs.
- Flexible working arrangements, including hybrid options, to support a healthy work-life balance.
This role embraces flexible working options to accommodate diverse employee needs and foster a positive and supportive work environment.
Skills
Job Details
Lloyds Technology Centre
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