Posted May 03, 2019 25 views
Responsibilities:
- Handling Inbound Calls
- Responding promptly to customer inquiries.
- Knowing our products inside and out so that you can answer questions.
- Answering questions about products or the company
- Keeping records of customer interactions, transactions, comments and complaints.
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support.
Skills Required:
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
Job Details
Bykea Technologies Pvt Ltd
Bykea is a hyper-local marketplace running on a network of motorcycles. We are a group of hard workers growing to become experts of the transport, logistics, and financial industry. Following the vision of empowering millions to connect, communicate and trade, Bykea now provides utility to over 2 million registered users in Karachi, Lahore and Rawalpindi. We thrive to build a company which will leave behind an impact and a legacy in Pakistan.
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