Please turn on your javascript Customer Services Executive Job, Karachi, Bytalogic - ROZEE.PK

Customer Services Executive

Bytalogic Verified

Karachi, Pakistan

Posted Sep 27, 2017 284 views

PKR. 15,000 - 25,000/Month

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Job Description

We required from you to:



  • Answers incoming customer calls regarding product problems, service questions and general client concerns

  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

  • Update customer information in the customer service database during and after each call

  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

  • Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers


We are looking for:


 



  • Excellent English Language Skills

  • Preferred Knowledge of Html, Microsoft Office, Graphic Designing

  • Experience of delivering excellent Customer Service

  • Call centre experience is desirable but not essential

  • Strong customer service skills

  • Skilled in multitasking

  • Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner

  • Problem solving skills

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year
Apply Before:
Oct 27, 2017
Posting Date:
Sep 27, 2017
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Bytalogic

Information Technology · 1-10 employees - Karachi

Recently we opened our operation in Karachi, Pakistan. Our main company is based in England. Further detail you will know when you come for interview

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