Cafe Mozart is seeking a young and energetic Caf Attendant with at least 2 years of experience to join our vibrant team. The ideal candidate delivers excellent customer service, maintains high standards of food safety and hygiene, and provides a warm and welcoming atmosphere to all guests. This role does not involve managing a team but requires strong interpersonal skills and a positive, soft-spoken approach to interacting with customers and colleagues. The candidate is responsible for coffee serving along with other caf duties, ensuring a flawless visitor experience through attentive service and effective communication.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude to create an inviting caf environment.
- Prepare and serve coffee and other beverages according to company standards, ensuring quality and presentation meet customer expectations.
- Maintain strict adherence to food safety and hygiene practices to guarantee a clean and safe caf environment.
- Manage cashier operations including taking orders, handling payments, and issuing receipts accurately and efficiently.
- Assist in stocking and replenishing caf supplies and ingredients to ensure smooth daily operations.
- Respond promptly and courteously to customer inquiries and complaints, using positive communication techniques to enhance customer satisfaction.
- Keep the caf area clean and organized, including tables, counters, and equipment used throughout the shift.
- Collaborate with colleagues to support the overall functioning of the caf, contributing to a team-oriented work setting.
- Follow health and safety regulations and company policies to maintain a safe workplace.
- Attend training sessions as required to develop skills and knowledge related to caf services and customer engagement.