Customer Support IT Officer

Call Box BPO Verified

Multiple Cities, Pakistan

Posted Feb 08, 2019 1410 views Report Job

PKR. 30,000 - 60,000/Month

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Job Description


We need good IT engineers with Good Soft and Technical Skills; the ones who can prove effective Communication in all Languages and Proven Technical Skills are the perfect candidates.

We Need "IT" Engineers who can effectively:

Supports and maintains POS system computers (servers, desktops, cash registers, laptops and tablets).Supports and maintains POS related devices, like POS printers, scanners, cash drawers and EFTPOS terminals.

Supports and maintains all scanning equipment, including handheld scanners and wireless access points.Supports, trains, sets up, and troubleshoots users company-wide.

Uses a variety of computer software such as Office 365, Ms Office Suite, Windows Server OS, etc.Prepares documentation of all adds, moves, and changes throughout the network.

Performs general administrative/office duties as required, including preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving emails, answering the telephone, etc.

High level of attention to detail, following proven processes and guidelines as set by the organization. Our key focus is quality and consistency for proven customer satisfaction.

Keenly works in a team environment, happy to share learning’s and assist others.Is prepared to work overtime, Performs related duties as required.

Great Problem Solving and analytical skills, Able to perform well under stress.Good English communication skills and very professional in your approach to customer service.Morning, Evening, Night & Weekend Shifts.

Requirement: Bachelors in CS,SE, Telecom

Candidate having experience in MySQL server, Networks configurations, OS, also excellent communications skills are mandatory.

Training Will be Provided for the Product only; not the soft/technical skills.

Job Details

Total Positions:
4 Posts
Job Shift:
Job Type:
Full Time/Permanent
Job Location:
Minimum Education:
Degree Title:
Information Technology, Computer Systems, Telecommunication, Computer Sciences
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Mar 08, 2019
Posting Date:
Feb 08, 2019
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Call Box BPO

BPO · 11-50 employees - Islamabad, Rawalpindi

Call Box BPO

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