Suitable Profile for This Position:

  • Must have experience in handling international clients via telephone.
  • Must be available to work in evening & night shifts.
  • Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.
  • Provide quality customer service through phone calls.
  • Experience in internation call center would be preferred

Requirements and Qualifications

  • Excellent communication skills
  • Previous experience in a customer support role.
  • High performer with a track record of over-achievement.
  • Strong phone and verbal communication skills including active listening.
  • Familiarity with CRM systems and practices.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.
  • Neutral or non-inflicted American accent

Job Details

Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Intern/Student
Experience:
Fresh - 1 Year
Apply Before:
Oct 13, 2018
Posting Date:
Sep 13, 2018

Call Center (Ace Solution)

Call Center · 1-10 employees - Islamabad

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