Posted Nov 20, 2025 195 views Report Job
PKR. 50,000 - 80,000/Month
- Handle riders'inquiries 24/7 via phone, chat, and support channels.
- Resolve rider issues related to accounts, app usage, and bike operations.*Provide guidance on company policies, payment process, and incentives.
- Conduct live monitoring of bikes and batteries on road to ensure availability.
- Report bike breakdowns, battery failures, or emergencies to the fleet team.
- Follow up with riders on unresolved issues until completion.
- Maintain accurate logs of rider complaints, support tickets, and resolutions.
- Coordinate with technical, workshop, and operations teams for quick fixes.
- Share daily support and monitoring reports with management.
- Ensure riders' satisfaction by delivering professional and timely assistance.
Requirements：
- Fresh Graduates (14 years of education completed)
- No experience required
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Dec 21, 2025
Posting Date:
Nov 20, 2025
Eswap Technologies (Private) Limited
Services · 11-50 employees - Lahore
.
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