The Call Center Administrative Assistant is responsible for providing support to our call center staff. 

You must speak English(American Accent)

Essential duties and responsibilities:

  • Pre-qualify service calls via telephone, email or other customer required method.
  • Assist with service order creation.
  • Create, Maintain and update various spreadsheets in order to provide data to call center staff and/or customer.
  • Retrieve and report status of service calls to customer via telephone, email or 3rd party website.
  • Writing Skills.
  • Travel Organization.
  • Answer incoming phone calls
  • Various administrative duties as assigned by the Call Center Manager.

Job Details

Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
May 14, 2018
Posting Date:
Apr 13, 2018

CabCall Experts

Call Center · 1-10 employees - Islamabad, Rawalpindi

Call answering & Dispatch Service

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

HR / Recruitment Manager

MEH Marketing, Islamabad, Pakistan
Posted Apr 04, 2024
I found a job on Rozee!