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Job Description

We are looking for the services of a "Customer Service & Documentation Executive"

Candidates near P.E.C.H.S/ Shahra e Faisal will be preferred

Job Description

  • Maintaining a positive and professional attitude toward customers at all times.
  • Responding promptly to customer support.
  • Build proper logistics product knowledge to support the sales team.
  • Coordinating with the internal department for the Execution of work.
  • Able to work independently and in a team environment.
  • Able to prioritize responsibilities and adhere to deadlines.
  • To Prioritize work flow for shipment processing and execution.
  • Controlling access to documents.
  • Proofreading before finalization for Manifestation.
  • Communicate with local and foreign partners.
  • Checking and confirming Debit Notes.
  • Compiling all documentary requirements of each shipment.
  • Coordinating with Clearing agents, Shipping lines, Airline, Port Authorities, Transporters for Delivery Order, and Manifestation.

Job Specifications:

  • Proven working experience as a Customer Service & Documentation Representative
  • Proficiency in MS Office
  • Communication and negotiation skills
  • Time management and planning skills
  • Minimum Graduation
  • Minimum has 2 years of experience in relevant field

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Experience in the field of Freight Forwarding will be preferred)
Apply Before:
Oct 27, 2020
Posting Date:
Sep 26, 2020
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Cargo Solution Services

Shipping / Marine · 1-10 employees - Karachi

CSS is a Pakistan based Third Party Logistics (3PL) Provider offering one-stop-shop 3PL services for various industry verticals. Our Headquarters is in Karachi with group branch and representative offices worldwide. Supported by a team of logistics subject matter experts, we strive in providing the ...Read More

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