Cedar Financial (International Debt Collection Agency) is looking forward to hiring a Client Relations Executive, the ideal candidate will be responsible for:
• Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact with Cedar Financial.
• Communicate frequently with clients on updates, information, concerns, and suggestions through emails.
• Serve as the customer's voice within Cedar, including product, marketing, professional services, and sales.
• Proactively anticipate customer needs and identify any potential issues.
• Assist with the creation and delivery of department and client communications.
• Maintaining different reports on a monthly basis as per procedures and email them to clients.
• Requesting documents and information from clients related to the accounts listed with Cedar.
Requirements:
• Are you a happy person?
• Are you inquisitive?
• Are you an extrovert?
• Are you a leader?
• Are you a self-starter?
• Are you an excellent communicator?
Benefits & Perks:
• Weekends off
• Market Competitive Salary
• Medical for permanent employees
• Fixed Shift Timings
• Opportunity for growth
• Probationary Increment
• Paid training period
• Professional Environment
• Incentive-based job
• Fuel Allowance for Female candidates
Job Timings: (Third Shift/ Night)
• 09:000PM - 06:00AM
pWhy We Are Different/ppSince 1991, Cedar Financial has strived to become a leader in domestic and international debt recovery./ppOur mission is simple; to provide the most comprehensive and professional debt recovery services available to our clients. All this, while focusing on the unique challenges in your industry. Our industries include international and domestic debt collections in Education, Healthcare, Commercial, Government and Retail./ppAt Cedar, our goal is the same as yours, to negotiate and resolve disputes professionally and on-time./ppCedar knows your customer relationships matter. Our online presence combined with current technologies and personnel education programs mean higher conversion rates and a more positive payment experience for your customers./p