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Job Description

Cedar Financial has strived to become a leader in domestic and international debt recovery.Our mission is simple; to provide the most comprehensive and professional debt recovery services available to our clients. All this, while focusing on the unique challenges in your industry. Our industries include international and domestic debt collections in Education, Healthcare, Commercial, Government and Retail.At Cedar, our goal is the same as yours, to negotiate and resolve disputes professionally and on-time.Cedar knows your customer relationships matter. Our online presence combined with current technologies and personnel education programs mean higher conversion rates and a more positive payment experience for your customers.What’s Next:Cedar Financial is looking forward to expand its horizon in the field of Computer Sciences and Information Technologies, hence are developing a team of Highly motivated and competent individual who have proven expertise in the field.What We Want:Currently, we are looking to add a qualified individual to our team who will augment our growing team of engineers in the capacity of Principal Engineer Principal Engineers participate as a key element within the CEDAR’S team and are relied upon to provide the highest level of technical acumen with the implementation and support of technologies that CEDAR deploys and manages. In addition to the technical responsibilities that the position requires, a Principal Engineer mentors junior and senior staff to ensure their success.


The Principal Engineer position will primarily be responsible for supporting and deploying technologies within 100 – 1000 user, network infrastructures. Additional responsibilities include assistance with a multi-tenant Infrastructure-as-a-Service, multi-tenant Exchange, Lync, and SharePoint services, and datacenter operations and maintenance.

Key technologies that will be encountered within this job role are:

• Microsoft Server and Applications

• Including: Active Directory (including multi-site and multiple one-way and two-way trusts), Exchange Server, Hyper-V (System Center Virtual Machine Manager experience a plus), Failover Clustering (knowledge of Cluster Shared Volumes a plus)• VMware vSphere

• Including: ESXi installation and maintenance, vCenter Server

• Citrix Technologies:

• Including: XenDesktop/XenApp version 7.x, Storefront, Netscaler, UPM, XenServer

• Dell PowerEdge server hardware

• Dell Storage Systems including EqualLogic, Compellent, and Powervault

• Knowledge of additional enterprise storage systems a plus

• High availability of services at storage, virtualization and application level (includes SAN replication, VMware, GSLB concepts, various clustering and failover technologies for business continuity)

• Networking technologies:

• Dell S and N series switches, Cisco routers/switches/firewalls, SonicWALL firewalls, Fortinet firewalls and switches Other desired technologies in this position that are big pluses:

• Kaseya or other automation software

• Connectwise PSA

• Powershell Scripting

• 7+ years of IT experience managing or having been a part of an IT department of a 100+ person business

• Proven track record of effective project management and/or leadership roles in complex migration and implementation projects

• Management of medium to large Microsoft Windows infrastructures leveraging Active Directory

• Proven track record of troubleshooting complex infrastructures and utilizing team members and additional expertise to achieve desired result

• Knowledge of Microsoft and/or VMware clustering technologies, load balancing and replication services

• Demonstrated experience in creating documentation of designs and solution

• Exposure to various facets of data center and branch office build-out including planning, designing and implementation of Microsoft, VMware and Citrix technologies

• Ability to effectively communicate complex enterprise solutions to internal staff and clients

Additional Responsibilities

• Resolve escalated issues not only inside his/her own expertise but also willingness to accept challenges outside of expertise and comfort zone

• Provide training to peers and promote teamwork

• Work well with all department members, and company personnel. Keep communications clear, concise and consistent. Utilize all company resources including cell, laptop, IM and email effectively

• Provide exemplary client communication skills

• Work on multiple projects or tasks well with a sense of urgency and completing tasks on schedule while maintaining SLA and uptime

• Able to quickly assess situations that require escalation to vendor support

• College degree is required

• Certifications desired:

• VMware VCP

• Microsoft Enterprise Admin and/or Solution Expert

• Citrix XenDesktop

• EMC Storage (not a requirement, but a huge plus)What’s So Great About CEDAR’S?We are an I.T. Services Company – run entrepreneurially by I.T. Service Engineers, so we understand the job and what it takes.

As a fast growing organization, with aggressive growth targets, we offer the following:

• An organization that will immerse you into an IT Consulting Practice, where you will experience both “breadth” and “depth”

• Career growth and opportunities – a place to be recognized and rewarded for your contributions

• Above Average Compensation Plan

• Above Average Benefit Program including 401K Plan

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Master (16 Years)
Career Level:
Experienced Professional
7 Years - 10 Years
Apply Before:
Jun 04, 2018
Posting Date:
May 04, 2018
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Cedar International

BPO · 51-100 employees - Lahore

Since 1991 Cedar Financial has been providing professional recovery solutions to national and international clients. Our goal is to provide solid and reliable debt collection services that focus on industry specific issues. We look forward to becoming your partner in debt recovery.

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