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Job Description

For this role, you will be required to do the following tasks regularly:

  1.  Managing inbound and/or outbound calls;
  2. Following various communication scripts when speaking to a caller
  3. Respondent engagement
  4. Identifying responses, answering questions and providing relevant responses to issues
  5. Building sustainable relationships with callers
  6. Enter, update and verify data using multiple forms, while ensuring accuracy
  7. Comply with data integrity and security policies
  8. Demonstrate ability to comply with set calling targets and deadlines

Job Details

Job Channel:
Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Job Type:
Contract
Job Location:
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year (Minimum 1 year of call center experience)
Apply Before:
Jan 20, 2019
Posting Date:
Jan 09, 2019
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Center for Economic Research in Pakistan (CERP)

N.G.O./Social Services · 51-100 employees - Lahore

The Center for Economic Research in Pakistan’s strategic objective is to help catalyze international quality economic research on Pakistan and inform policy and practice in the country. To achieve our goals, we facilitate theoretical and empirical research relevant to Pakistan by domestic and global ...Read More

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