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Job Description

For this role, you will be required to do the following tasks regularly:

  1. Managing team of 30+ Job Counselors
  2. Managing resource allocation between survey activities
  3. Overseeing day-to-day work, monitoring attendance
  4. Monitoring completion of calling targets
  5. Monitoring adherence to quality assurance protocols through multiple mediums such as monitoring quality in person, through data checks and audio recordings
  6. Monitoring data and & call logs to meet targets
  7. Liaise with senior management regarding daily targets, revisions to protocols, any changes to survey and overall deliverables
  8. Sharing regular progress reports with senior management regarding each survey activity
  9. Making presentations regarding targets, timelines and progress
  10. Documentation of all processes
  11. Training of new recruits
  12. Any other tasks required in the duration of this contract

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg, Lahore, Pakistan
No Preference
Minimum Education:
Degree Title:
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Minimum 1 year of experience in managing teams)
Apply Before:
Jan 20, 2019
Posting Date:
Jan 09, 2019
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Center for Economic Research in Pakistan (CERP)

N.G.O./Social Services · 51-100 employees - Lahore

The Center for Economic Research in Pakistan’s strategic objective is to help catalyze international quality economic research on Pakistan and inform policy and practice in the country. To achieve our goals, we facilitate theoretical and empirical research relevant to Pakistan by domestic and global ...Read More

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