Posted May 21, 2026 26 views
Century 21 seeks a detail-oriented and proactive Real Estate Assistant to support our sales team in managing client relationships, coordinating marketing efforts, and ensuring smooth communication with builders and clients. This role is ideal for a professional with at least two years of experience in real estate or a related field, who thrives in a fast-paced environment and is skilled at multitasking. The assistant will not manage a team but will play a crucial role in organizing lead management processes, maintaining accurate records, and facilitating client interactions to drive successful property transactions.
The successful candidate excels in communication and organizational skills, adeptly handling CRM software and social media platforms to support marketing initiatives and lead follow-up. They coordinate appointments, manage calendars efficiently, and liaise with builders to keep project information current. This role demands a customer-first mindset, strong follow-up abilities, and the capability to work independently while contributing to the overall success of the Century 21 sales operations.
Responsibilities
- Respond promptly to new inquiries from online marketing campaigns on platforms such as Facebook and Instagram.
- Qualify incoming leads by collecting key information including budget, timeline, and property preferences.
- Follow up with leads through calls, texts, and emails to maintain engagement and move prospects through the sales pipeline.
- Maintain and update detailed client records within the CRM system to ensure accuracy and accessibility.
- Organize and track all client interactions and lead statuses to prevent missed opportunities.
- Tag, segment, and manage follow-up pipelines within the CRM for efficient lead nurturing.
- Assist in posting and scheduling engaging content on social media channels like Instagram and Facebook to support brand visibility and lead generation.
- Coordinate marketing materials related to new project launches and assist in managing direct messages and interactions on social media platforms.
- Communicate with builders to obtain and update pricing, incentives, availability, and other project details necessary for sales support.
- Maintain up-to-date and accurate project information and marketing assets.
- Schedule and coordinate client appointments, calls, meetings, and property showings, ensuring timely confirmations and reminders.
- Efficiently manage the team calendar to optimize time and resource allocation.
- Demonstrate strong communication and organizational skills while managing multiple tasks independently.
- Foster a customer-first approach by providing attentive and thorough follow-up to client inquiries and requests.
Skills
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