Posted Dec 18, 2017 14 views
As a Ticketing Officer, your daily tasks will include:
- Good Command of Galileo, Abacus and domestic and international airline ticketing websites.
- Liaising with clients in person, over the phone or via email to discuss their travel requirements.
- Advising clients on suitable options for domestic or international destinations, sectors and routes.
- Preparing customised itineraries to suit the clients’ preferences and budget.
- Making and confirming bookings, often via a Global Distribution System (computerised central reservation system).
- Issuing tickets or relevant documents.
- Providing up to date advice on travel regulations including visa and medical requirements, baggage limits, safety and local customs.
- Modifying existing bookings to suit a change in clients’ circumstances.
- Researching destinations and keeping up to date with travel industry news.
Skills
Job Details
Chamcha Travels
Who are we? Chamcha Travels is a travel shop where we provide our customers with solutions to all of their travel needs with a smile. We make sure that our team focuses on what the customer requires, however complex the requirement is. Our core founders have come together from diverse backgrounds which includes business, tours and hospitality. Chamcha Travels’ Philosophy: As our name is derived from the urdu slang “Chamchagiri”, our focus is directed towards customer service and customer satisfaction. As our tagline is “We spoon feed all your travel needs” we have incorporated this in our day to day operations. Our customer gets personalized touch of our services rendered, we make sure that we become the “chamchas” when we deal with our customers in their travel needs.
What is your Competitive Advantage?
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