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Social Media Community Manager

Chapal Verified

Karachi, Pakistan

Posted Sep 29, 2017 224 views

PKR. 35,000 - 45,000/Month

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Job Description

A Community Manager is the face of a company, managing communications in both directions. This digital-savvy employee is responsible for all communications, PR, social media, events, and content creation, among other things.

It’s a Web 2.0 communications role, incorporating online tools and in-person networking to create relationships and ultimately build the company’s brand, both online and off.

While every day as a Community Manager is different, this is what the role’s responsibilities may include:

1. Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels

2. Social media marketing – creating, managing and growing the company’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties

3. Customer relations – Responsible for customer support – answering questions however they come in (phone, e-mail, Twitter) and managing any online feedback forums such as GetSatisfaction pages

4. Communications/marketing strategy – Responsible for creating strategic marketing/communications plans to provide direction for the company’s public-facing communications

5. Analytics – Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives

6. Business development – Responsible for business development and sales

7. Events and event planning – Attending industry events (often outside of 9-5 hours) and planning meetups for your community

8. Public relations – Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns

 

Skills

Customer Service Representatives, Writing Proposals, Social Media Marketing, Sales Execution

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Clifton, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Oct 15, 2017
Posting Date:
Sep 29, 2017
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Chapal

Information Technology · 11-50 employees - Karachi

Chapal is a global Infrastructure-as-a-Service (IaaS) provider - offering customers on-demand, world-class hosting solutions to boost their business, cut IT costs and help them reach new goals.

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